Can I test it before buying? Can I install it myself? How do I activate a device ?. We help you to solve your doubts.
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Can I test it before I buy?Yes, you can install the app on your device, and try out a fully functional demo, integrated with 'Cronus International'.
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Do I need to have Dynamics NAV licenses?No, it is a product unrelated to the services provided by Microsoft. You do not need to have an active Dynamics NAV license.
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Can I install it myself?Yes, on the web you will find a tutorial for installation in a few simple steps. You will need to register at www.witnav.net, install the Gateway that we will provide and install the app on all the devices you need.
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Can I manage the status of my witNAV licenses?Yes, the licenses are pay per use (SaaS). You can always have the necessary licenses for your business. You can go to www.witnav.net, and from there activate / deactivate licenses, and assign them to the devices.
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Are the licenses nominal?No, licenses are per device. Once a license is activated, you can assign it to the device you want. You can change that assignment at any time.
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How do I activate a device?You must download the app, put the identification data for your user, and at that time, that device will make a request for access. This request can be seen in your user portal www.witnav.net. This way you can comfortably manage all your devices.
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If I renew all my devices, should I apply for new licenses?No, you can go to www.witnav.net, and from there assign all your licenses to the new devices.
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If I have problems during the installation process, who can help me?In the web of www.witnav.net itself there is the necessary documentation to complete the whole installation process. However, we also have a live support service from the web so you can transmit your problems. You can also send an e-mail to info@witnav.net with all the necessary documentation so that we can contact you and solve your problems.
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Is the business logic of Dynamics NAV present in information management?Totally. When you place an order, make a charge, consult rates and discounts ... You will see
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How will orders / receivables come in my system?witNAV will leave in your server an xml file with all the necessary information to be able to import that order / payment in your ERP. We can provide the XMLPort object of DynamicsNAV to import it by default.
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On what operating systems can I use it?On any device with Android or iOS.
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If I do not have access to the network, will I be able to work with witNAV?Right, you can work offline. You will need to perform a synchronization on your device, and from then on you will be able to work normally without access to the network. The orders and / or charges you make in that state, will not be available on your server until the device has access to the network, and are sent at that time.